3CX and Zoho CRM

[c3cxdream3r]

Greeting,

What i can do for this issue?

Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_QUERY","details":{"reason":"the field is not available for search","api_name":"Fax"},"message":"invalid query formed","status":"error"}
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Request text: https://www.zohoapis.com/crm/v2/Accounts/search?criteria=((Phone:equals:551234) or (Fax:equals:551234))&fields=id,Phone,Fax,Account_Name
System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_QUERY","details":{"reason":"the field is not available for search","api_name":"Fax"},"message":"invalid query formed","status":"error"}

at CrmIntegration.ScenarioProcessorBase.ProcessRequest(ScenarioRequest request, IValueManager customManager, HttpClient client, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.CrmProcessor.GetContactInfoFromCrm(String contactNumber, String destinationEmail, Boolean createIfNotFound, CancellationToken token)

 

[Evolute IT]

Do you have a field called Fax in your Accounts object? And is it set to be searchable?

 

[c3cxdream3r]

Yes, I have that field.


Permisións:

 

[c3cxdream3r]

Do you have a field called Fax in your Accounts object? And is it set to be searchable?