3CX Android V5.8 BETA: Queue Management & Outbound Number Choice

[ThomB_3CX]

Choose number to call from, manage queues on mobile and follow up abandoned calls from Recents tab.​

3CX Android App V5.8 BETA brings more day-to-day call and queue management directly to the mobile app. Users can now select the number used for outbound calls, while queue users get better visibility of agents and abandoned calls. Queue...

Continue reading the Original Blog Post.

 

[Ronaldvdv]

You make our customers (and us) very happy with this update! Last week alone I got 2 questions to see abandoned calls in de App.

Is this also comming to iPhone (did not catch a post about it)?

 

[ThomB_3CX]

Hi @Ronaldvdv
Thanks for your feedback. Yes next update of iOS will have abandoned calls also

 

[tronic]

You make our customers (and us) very happy with this update! Last week alone I got 2 questions to see abandoned calls in de App.

Is this also comming to iPhone (did not catch a post about it)?

100% we get asked this a lot as well. "Abandoned Calls in Recents" will make loads of people happy. Thankyou

 

[pmterp]

Just popping in to say THANK YOU!!!! This will be huge for a lot of our clients. WAY TO GO!

 

[ArneDery]

Queue control on mobile, AWESOME!!

 

[patrickb_de]

Love it! A big thank you to @N_G and the team for adding the “Abandoned Queue Calls” feature to the app. Really appreciate you making this happen!

 

[telcocentricu1]

This is a huge addition to the clients that need it. Mobile app parity with the other apps is perfect for client experience.