3CX Click to Call

[Tarheels]

I have a customer that uses the 3cx desktop app to dial from their elead software. They use to click on the number and it would dial. Now the get a pop up that says make a call from and it shows 3cxphone for windows. Is there a way to remove this step?

 

[JohnS_3CX]

Hi Tarheels,

Looks like a change in Chrome has caused this. We are working on something new now that will be released in our V16 Update 4, you can take a look here: https://www.3cx.com/blog/releases/chrome-call-extension-alpha/

 

[Tarheels]

Thank you