3CX CRM Integration and Transferred Calls

Status
Not open for further replies.

aerostotle

Joined
Oct 13, 2011
Messages
9
Reaction score
0
A inbound call is transferred from one extension to another. The number that the CRM integration picks up is the extension that transferred the call, not the original number from the inbound call. Obviously, I don't want the CRM record for the transferring extension. Any idea how to fix this?
 
Status
Not open for further replies.

Forum statistics

Threads
111,858
Messages
589,427
Members
164,698
Latest member
RRusev