3CX Enterprise Failover v16

[Scot Busby]

I have setup the failover process as described in the documentation provided by 3CX. It has been running for about a week doing the restores regularly - with success. I had an opportunity to test the failover process yesterday by downing the main server. After the pre-set time, the passive server became active and all seemed well. I placed a test call...but nothing happened. In the failover management console, I can see the incoming call, however, none of the digital reception recordings were playing and nothing seems to happen, regardless of the options pressed.

I downloaded some of the recordings from the failover server, but they all sounded good. The SIP trunks were registered and I could see my incoming calls.

I am sure I'm just missing something small, but wondered if anyone else has experienced this?

 

[JohnS_3CX]

It does that when you first boot it up and it detects it for the first time.
The services are stopped while in passive so not 100% sure if it will update until such time as it becomes active and services are all up.

 

[Scot Busby]

I was thinking this might be what's happening. Just shows as "detecting" if/until it becomes the active server. I will probably find out since I plan to see if all these testing scenarios work as I continue to lock this down. Before I test further, I need to look at what pre/post scripts are available and what they do so I can take care of ensuring services are stopped and started appropriately if a failover occurs. Thank you again for all your help.