3CX Fax Option

[IKWeb]

Hello

I notice 3CX has a fax option built in. I havent had much of a play with this but before i did wanted to know if there was a way that the system could dump an incoming fax to a network printer?

Many Thanks

 

[lneblett]

NO, only to an email at the moment. You could go to the 3CX Facebook page and there is a feature request section.

 

[tsukraw]

We use a program called "Automatic Email Manager" http://www.namtuk.com
It uses pop3 and monitors a email account. It automatically prints any email that has a fax PDF attachment.
Fairly inexpensive solutions for what you are looking for. We've used it for years works great!
There is a trial you can download. PM me if you need help setting up

 

[IKWeb]

Hi both

Thanks for the feedback, the fax to email sounds the best plan.

Can you send faxes via the system, or would you need a propper fax machine to send faxes, or could you do it via your PC / Mac?

 

[lneblett]

3CX only supports receiving when used in conjunction with a provider and equipment that supports the t38 protocol. A small number of users have reported some success in getting outbound faxes to work, but these are seemingly the luckier ones. Do a forum & blog search and you can see the various issues and how some have worked through them. It is not a 3CX issue per se, as much as it is simply a technology issue that has to overcome a number of variables and obstacles. If you elect to try, do yourself a huge favor and stay with supported (recommended) devices and vendors (that support t38 and can fall back to g711).