3cx group pickup caller ID

[Jimbo_]

Hi,

We have a problem with caller ID's when using group pickup. Here is the scenario:

Caller A rings B
B is away from desk so C picks up the call using *20*
A's handset still shows the caller ID as B, and not the now C as it should

Is there a way around this? It would be good to see who has picked up the call from the original caller

Jimbo

 

[Pierre_3CX]

Hi there,
Unfortunately this is not possible, it will always show the original callee.
I'd suggest posting this as a feature request on our 3CX Ideas site : http://3cx.com/ideas