3CX Integration Phonemondo

[imux24]

Hi,



I'm currently trying to integrate https://www.phonemondo.com/res/apidoc with 3cx, at the moment I can retrieve contacts and report that a call has started. My issue however is I need to report the current state of the Call to Phonemondo (picked up/not answered, call still in progress). With https://www.phonemondo.com/res/apidoc/#/Calls/get-calls-reportState it should be possible.



But I don't see how I can add this to the Template to report the status all x seconds.

Any Idea?

Thanks.

 

[Evolute IT]

The CRM integration can only report calls after the call ended. There is no way to update an entry in realtime at the moment.

You may wanna look into the REST API of @VoIPTools for this.

 

[imux24]

Thanks, i gave up and switched to tapi..