3cx License Upgrade

[Andy Veal]

Hello,

We have a main account and another account for which we are the reseller.

We need to upgrade one of the licenses to have more SIM calls.

When we try to do that via the customer portal there is a no option to upgrade.
And when we try to do that via this link it says contact your reseller.

Any suggestions?

Andy V

 

[YiannisH_3CX]

Hello @Andy Veal

Please contact your account manager and provider them with your partner ID so they can check why you cannot perform this operation.