3CX Live Chat & Talk

[ByronH]

Hello, I am integrating live chat, chat works well. But at the time of making the call or video call I have no audio return, why is this?

 

[JohnS_3CX]

Hi Byron,

Firstly the PBX must be able to pass the firewall checker.

Run it from your management console, and if any media ports fail, make sure you open them accordingy

 

[ByronH]