3CX Ms Dynamics - Call from Dynamics accessed Denied

[Richard Swainston]

I previously had the Microsoft Dynamics CRm integration correctly configured and was use Dynamics 3CX "Call Business Phone" working. I am not sure what has chnaged but I am now getting "Outbound call could not be processed: Access is denied". What could be the reaon for this?

Kind regards, Richard

 

[edossantos]

Hello @Richard Swainston,

Please try doing the following:
1) Close 3CXPhone
2) Delete the file "%UserProfile%\LiveDeviceID\LiveDeviceID.xml"
3) Start 3CXPhone again

Kind regards.