3CX My Phone

[PSW]

Is there any way others cannot see the telephone number an extension is calling? Currently I can see other extensions, if they are on a call and sometimes what telephone number they are calling!? The same goes for the other staff members - they can see when I am on a call and who I am calling.

 

[Ian Joyce]

This was added in service pack 5 of 3CX V10:

New: The ability to hide caller ID information for external calls in 3CX MyPhone (Incoming and Outgoing). Calls made or received from these extensions will show ‘Private Number’ on other users’ 3CX MyPhone. To enable this feature, click on Extensions, Edit extensions, Options, and enable the option “Hide CID Information in 3CX MyPhone”