3CX Phone System

[snhlawy]

Does 3CX Phone system have a recording option to record calls between agents and clients to monitor performance.

 

[Pierre_3CX]

Hi there,
Yes you can record the calls of an agent, by going in his extension settings / Options tab / tick Record all calls.
Then you can listen those from web reports depending on your rights.

 

[snhlawy]

when i purchase the 3CX phone system Pro package which is for 1210 USD is it once in a life time or i have to renew the license on yearly bases.

 

[Pierre_3CX]

Hi there,
For these questions, you could contact your regional sales representative by looking at the map on this link you'll find the numbers:
http://www.3cx.com/company/contact/