3cx PhoneSystem Nginx Server not starting

[Serhiy]

Hi,
I have issue with 3cx PhoneSystem Nginx Server, it`s not starting after reboot the server.
Also service is not start after reboot with automatically up and when you try to load service manually. (screenshot attached in Russian Language)
Screenshot translate -
Can`t load 3cx PhoneSystem Nginx Server service on WIN-10RL1PU90EI.

Error 1067: Process suddenly killed.


In nginx error log in path - C:\Program Files\3CX Phone System\Bin\nginx\logs\error

When I`m start service it`s added :
2019/01/14 17:37:01 [emerg] 5932#4316: WSASocketW() failed (10044: The support for the specified socket type does not exist in this address family)

Our license is Pro 15
OS server is Windows Server 2008 R2 Standart.

Please help us to resolve this issue.
Thank you

 

[Marari]

@Serhiy

Please indicate your full version (15.5 SP6? )

 

[Serhiy]

Hi
I` guess it`s 15_5 SP1

 

[cobaltit]

You'll want to get current first:

https://www.3cx.com/blog/news/pbx-upgrade-update-6/

 

[YiannisH_3CX]

As mentioned try to upgrade your PBX to the latest stable version first and see if that resolves your issue. You may way want perform a backup before upgrading though. You can use the method outlined in the following guide. https://www.3cx.com/docs/backup-restore-command-line/