3CX Pricing & Hosting Updates!

[Natassia Allery]

Now that you know what’s cooking this summer with regards to product updates… Here\'s an insight on what this will mean in terms of revenue for you! Two years since the introduction of 3CX Hosting, and it’s since become a fully mature service and the preferred method of 3CX deployment globally. The time has come to change our free hosting tri...

Continue reading the Original Blog Post.

 

[mcsphones]

OK, so what would happen to, for example, a 3CX Pro 8SC user that decides not to renew his/her annual maintenance? Do they still automatically revert to a 4SC Standard SKU?

 

[sc90sd80d]

seriously ? after the 10 august, can I have a selfhost-onpremise solution with standard subscription ?

I don't want someone else to manage my network and I don't want my user to know the siptrunk I am using since under StartUP everything is exposed,

 

[Natassia Allery]

OK, so what would happen to, for example, a 3CX Pro 8SC user that decides not to renew his/her annual maintenance? Do they still automatically revert to a 4SC Standard SKU?

They will revert to a 3CX FREE (4SC Standard)

 

[mcsphones]

They will revert to a 3CX FREE (4SC Standard)

OK, great, thanks. I appreciate the confirmation. Note we always encourage and recommend our customers always renew, but over the years there have been scenarios where the customer might not, example, business closure, sale, etc.

 

[Natassia Allery]

seriously ? after the 10 august, can I have a selfhost-onpremise solution with standard subscription ?

I don't want someone else to manage my network and I don't want my user to know the siptrunk I am using since under StartUP everything is exposed,

Yes you can, with a 3CX FREE or if you had previously purchased a Standard edition subscription. With all the benefits included in PRO why sell Standard?

Re: “In StartUP everything is exposed;” there are different user roles which can be assigned to extensions - Manager, Receptionist and User. Only the Manager manages the Trunks.

 

[arendn]

Continue reading the Original Blog Post.

Do you have startup servers located in South Africa? We have a legal requirement that records/recordings need to be local.

8sc and 16sc standard on our own hosted platform have been big growth drivers for us and we will have to rethink our strategy for that typical client if standard is going away.

 

[N_G]

seriously ? after the 10 august, can I have a selfhost-onpremise solution with standard subscription ?

I don't want someone else to manage my network and I don't want my user to know the siptrunk I am using since under StartUP everything is exposed,

You can go to a PRO license, thats the one to use going forward. If you dont want that you have time to look for another solution.

@arendn - you can use PRO licenses of course. In regards to StartUP, that is certainly on our roadmap yes....

 

[Felixcat]

I run the STD 4SC at home and enjoy the free license. Will this free license continue or do I need to buy a license before 10th Aug?

 

[Natassia Allery]

I run the STD 4SC at home and enjoy the free license. Will this free license continue or do I need to buy a license before 10th Aug?

Hi, no functionalities will be lost from this subscription - it is what we call the 3CX FREE. Why not try 3CX StartUP FREE which also includes hosting?

 

[gregory.roeting]

Hi, no functionalities will be lost from this subscription - it is what we call the 3CX FREE. Why not try 3CX StartUP FREE which also includes hosting?

Which funtionalities will be lost?

 

[Natassia Allery]

Which funtionalities will be lost?

From 3CX FREE? None

 

[gregory.roeting]

From 3CX FREE? None

So, Dedicated Free = Standard 4SC? Same functionalities.

It's just that you cannot have more SC like it is with Standard now, right?

 

[Valley Sys]

We are 3cx partner in egypt and in egypt we still depend on pri and fxo so cloud is not an option
One of my customer purchased standard license from us because he doesnot need call recording also he doesnot his feature to be enabled by it team so he prefer standard
What i can do for this situation?

 

[Evolute IT]

We are 3cx partner in egypt and in egypt we still depend on pri and fxo so cloud is not an option
One of my customer purchased standard license from us because he doesnot need call recording also he doesnot his feature to be enabled by it team so he prefer standard
What i can do for this situation?

His license won't be deleted or anything. Just keep renewing it every year and he'll be fine.

 

[Natassia Allery]

So, Dedicated Free = Standard 4SC? Same functionalities.

It's just that you cannot have more SC like it is with Standard now, right?

Yes, correct. Same functionalities. No more SC than 4SC.

For new customers: There will be no free upgrades anymore the first year and free hosting will be limited to 2 months.

For existing customers: If you are already using our Hosted services or increased your SC - you will continue to enjoy these offers fr your first year. Thereafter you must renew. If no renewal is purchased (higher SC or Hosted services) then you will still have a dedicated 4SC.

 

[Natassia Allery]

We are 3cx partner in egypt and in egypt we still depend on pri and fxo so cloud is not an option
One of my customer purchased standard license from us because he doesnot need call recording also he doesnot his feature to be enabled by it team so he prefer standard
What i can do for this situation?

He can renew his Standard subscription next year - at the adjusted prices which will be in place, as of 10th August.

 

[sc90sd80d]

Re: “In StartUP everything is exposed;”

Who manages the StartUP cloud network ? Can we select the cloud provider ?

 

[SweetAction]

Who manages the StartUP cloud network ? Can we select the cloud provider ?

It's likely the same as Hosted by 3CX and controlled by 3CX

 

[58voip]

If the existing 8SC standard edition customer would like to upgrade to the 16SC is it possible for him to upgrade to the 16SC standard edition after August 10th？ Of he has to upgrade to 16SC PRO?