3CX Pro SIP iiNet

[Gareth Hagebols]

Hi, I am having issues getting a 3CX install to make outbound calls. Getting an error "Not Found 404".

SIP trunk is registered ok. Looks like call is being rejected by registrar, anyone have any ideas re iiNet SIP in Australia?

 

[Gareth Hagebols]

I should probably add I can get it to work just fine using MizuDroid so I believe it's an issue in what the 3cx is sending

 

[cobaltit]

And you should follow that up with talking to the provider since they are rejecting it. They can tell you why and what you need to change. At that point you can come back here (if you can't figure it out on your own) and say hey my provider said I need to send 'xxx' in 'xxx' field, how do I do that?

 

[YiannisH_3CX]

Hello @Gareth Hagebols

As mentioned since the call is being rejected by the provider then the first step is to ask them why it is being rejected. Then you can make the appropriate changes to the trunk to resolve the issue. Each prvovider requires different settings and since this is not a supported provider and has not been tested by 3CX then you should contact them and ask them what changes are required. You could also try a supported provider that has these settings pre-configured and a template included in the management console.
https://www.3cx.com/partners/sip-trunks/