3CX Report Call Reports Play Column incorrect url for files

[rjamesm2884]

Hello,

I noticing that the call reports on 3CX there is a column to play the recording, when you click the play icon it will point to the server private address and not the FQDN of the server.
The email does point to the FQDN but the links inside the report are not pointing the FQDN, the server is hosted on Microsoft Azure.

Has anyone found a fix for this?

Thanks,

 

[VasilisV_3CX]

Hello @rjamesm2884,

The report column shows you two different 'play' icons. The first is the internal IP and second is the FQDN. You can confirm this in the Management Console >> Settings >> Network and it should be the same internal IP as shown here.





Are you saying that both buttons show an internal IP address?