3CX supplied SSL renewal issue

[Kane Hinchliffe]

We are having issues with our Azure 3CX instance, whereby the certificate has expired on Christmas day and has not renewed. We have restarted the instance to no avail. Can anyone assist us please?

 

[cobaltit]

Are you using the 3CX supplied FQDN? Is your instance running Update 6? Also, you need to make sure your instance isn't shutting down at night as the update schedule runs in the evening/early AM.

 

[YiannisH_3CX]

In addition to what @cobaltit asked, do you have a valid maintenance?

 

[cobaltit]

@YiannisH_3CX Good call. I had made that assumption but definitely could be an issue.

 

[Kane Hinchliffe]

Hi, Yes we do.

Its running on a pbxexpress Azure Tenant, although its restarted nightly.

We are using a 3CX supplied FQDN.
We are running 15.6 Update 6.

 

[Kane Hinchliffe]

In addition to what @cobaltit asked, do you have a valid maintenance?

Have sent a PM to you, thanks