Solved 3cx v15.5.8291.3 SSL certificate not renew!

[mic.max]

I've SSL certificate not valid after 02/02/2018, automatic renewal did not happen, my maintenance expires 26/10/2018. Can you help me?

 

[mic.max]

can someone help me?

 

[Saqqara]

Best in ringing your local 3CX support number

 

[mic.max]

Best in ringing your local 3CX support number

thank you! you have a italy support number?

 

[mic.max]

no reply on call italy support!

 

[YiannisH_3CX]

Hello @mic.max

Are you using your own or a 3CX provided FQDN? Is this a local or hosted installation?

 

[mic.max]

Hello @mic.max

Are you using your own or a 3CX provided FQDN? Is this a local or hosted installation?

Hi, i use a 3cx provided FQDN (xxxxxxxx.3cx.it) in a local installation.

 

[YiannisH_3CX]

Please make sure that you can resolve activation.3cx.com and letsencrypt.org correctly when you perform an nslookup. Also did you get a email showing that your certificate did not update correctly?

 

[mic.max]

Please make sure that you can resolve activation.3cx.com and letsencrypt.org correctly when you perform an nslookup. Also did you get a email showing that your certificate did not update correctly?

C:\Users\server-2.1>nslookup
Server predefinito: xxxxx.xxxxxxx.local
Address: 192.168.1.xx
> activation.3cx.com
Server: xxxxx.xxxxxxx.local
Address: 192.168.1.xx
Risposta da un server non autorevole:
Nome: activation.3cx.com
Address: 151.80.125.88
> letsencrypt.org
Server: xxxxx.xxxxxxx.local
Address: 192.168.1.xx
Risposta da un server non autorevole:
Nome: letsencrypt.org
Addresses: 2001:41a8:26:18f::ce0
2001:41a8:26:191::ce0
104.106.96.213
>

i'm not receive a mail, i see my ssl cert not valid after 02/02/2018

 

[YiannisH_3CX]

Please send me a personal message with your FQDN so i can further look into the issue.

 

[mic.max]

Please send me a personal message with your FQDN so i can further look into the issue.

i send private message

 

[mic.max]

Thank you mr YiannisH, i solved with your support!

 

[YiannisH_3CX]

Glad to see the issue has been resolved