Solved 3CX V18 cannot connect to web console after installation

[TimoM]

Have installed V18 on standalone PC, debian. Install completes and goes straight to login page and does not give option of configuring via web console. The PC is on same LAN as my laptop but i cannot connect using http:<ipadressofPC:5015>
I have tried the command to service 3* status from CLI and it brings nothing back.

Any Ideas
Regards
TimoM

 

[VasilisV_3CX]

Hi @TimoM,

Can you PM me the license key to take a look at?

 

[Callinectes]

I am having this same problem as of this morning.

Also, there is no option to upgrade v16 to v18 currently so cannot use an installer for v16 either.

 

[VasilisV_3CX]

Hi @Callinectes,

Please note that as per the following post, https://www.3cx.com/community/threads/v18-iso-not-installing-3cx.84848/post-397920, the functionality to upgrade from v16 to v18 via the Management Console has been restored.

Can you try again and let me know if there is an issue?

Update on @TimoM's issue, he was facing the same issue as mentioned in the linked post above. Have advised him to give it another go and report back.

 

[VasilisV_3CX]

Hi @Callinectes,

Update: After reinstalling v16, @TimoM resolved the issue on his side.

Are you still experiencing this issue?

 

[Callinectes]

Hi @Callinectes,

Update: After reinstalling v16, @TimoM resolved the issue on his side.

Are you still experiencing this issue?

It is resolved. Thank you.

 

[VasilisV_3CX]

Great to hear @Callinectes, I'll close the issue and mark it solved.