3cx Voip clilent - Version 5

[gr2010]

I am not able to login 3CX Voip cllient to 3cx system server. I am testing out internal extensions. It gives me not connected message in the client. I never got connected after installing the server and client. server seems to be working correctly. I have installed extensions and I am using one of the extensions at my client. Pl. let me know if I need to fine tune some where to get connected to server to test extensions. .. thanks

 

[Mori]

Hi.

First of al.. Think this tread should be in Client Beta General forum... :wink:
But..

Do you have the client in Deskphone mode, or headset mode?

 

[gr2010]

I am sorry to post here. It is head set mode

 

[Mori]

No prob...

If headsetmode is choosen you might want to review login settings, including default settings, like PQDN/IP to server and so on...

This is found under File -> Settings

 

[gr2010]

I want to make sure my settings are correct:-

SIP PORT: 5060

FIRST RTP PORT: 7000
LAST RTP PORT: 7499

TAPI PORT: 4300

STUN SERVER: stun.3cx.xom

or Do you want me verify any thing at serve to cross the above

 

[Mori]

If this is your settings defined i 3cx box.
Also check that the IP for your 3vc box is propper defined in the client...

 

[gr2010]

where do I check IP in the sever. just to make sure client setting is correct and also do I have to use the port number at the end in the client after ip address: for ex: http://192.168.2.103:5481/