Hi Guys,
At our company a member of our sales staff is using the 3CX web client through her Chromebox running Chrome OS.
With this, she uses a Sennheiser USB headset.
When her ''softphone'' rings, she can answer the call, but doesnt hear any sound. She then has to put the call on hold and pick it up again to hear sound/output sound.
Is this a known issue? And, do you guys have any ideas how to fix this/what to check?
Other users with the exact same setup arent having this problem. I tried resetting the Chromebox to factory defaults and removing cookies etc.
Hope you guys can help me with this! T
Thanks in advance.
At our company a member of our sales staff is using the 3CX web client through her Chromebox running Chrome OS.
With this, she uses a Sennheiser USB headset.
When her ''softphone'' rings, she can answer the call, but doesnt hear any sound. She then has to put the call on hold and pick it up again to hear sound/output sound.
Is this a known issue? And, do you guys have any ideas how to fix this/what to check?
Other users with the exact same setup arent having this problem. I tried resetting the Chromebox to factory defaults and removing cookies etc.
Hope you guys can help me with this! T
Thanks in advance.
