Solved 3cx welcome message

[mb1987]

We require a welcome message to play to all new inbound calls before the call then rings on the receptionist's desk. This message plays the standard "Your call may be monitored for quality and training...etc" message.

Can anyone suggest the best way to make this happen and how to do this

 

[Evolute IT]

IVR prompt or a small IVR that just plays that and forwards to the main menu.

 

[mb1987]

can you please tell me the steps because i am beginner

 

[Evolute IT]

Create a dumb IVR, put a prompt in it that says what you want, then, configure the timeouts to be 1sec and forward to your main IVR menu (bottom of the IVR edit page.)

Then, set your inbound rule to go to that dumb IVR.

 

[mb1987]

Thank you so much for your help

 

[VasilisV_3CX]

Glad you were able to resolve the issue @mb1987, feel free to open another thread if you require further assistance.