3cxwin8phone commands....aka protocol handling

[riccardo colasanti senior]

Hello, I was able to handle sip: or callto: links with older version of program but not now.

Any solution for this?

I have a proprietary call center application that show numbers as link on webpages like this:

sip:0606060606

And I need to be abl to call that number with 3cx....any solution?
Actually I well do it with x-lite client but I would like to dismiss x lite because I no longer use sip trunks from other provider and I have just installed a 3cx phone system inside company

Thanks.

 

[riccardo colasanti senior]

PS
With MacOS NO PROBLEM, it works fine without any kind of intervention....

 

[YiannisH_3CX]

Hello @riccardo colasanti senior

Have you tried this? https://www.3cx.com/phone-system/click-to-call/

 

[Luis Santos]

this is down to the click to call feature on registering in windows.
when clicking on a webpage: TEL:XXXXXXX or SIP:XXXXXXXX
the above is a shortcode that launches an application, however, 3cx does not deal with these as it installs(yes I would consider this a bug)
the reference between the web page and the application should be set to "open with: 3CX Softphone" which should be modified upon the 3cx installation.

Where are these set you may ask?
[windows10]
Settings > Default apps > choose default application by protocol
Look for:
TEL
SIP
webcall
webcalls
(you shall see a full list )

3cx Does not show up as a default program, you might have to develop this connector.

PS 3CX Support, ive got a few things id love you take a look at. using docker and making everything work out the box is fantastic, however, when developing for the various end user system, the magic works differently

Kind Regards
~Luis Santos

 

[Luis Santos]

this is down to the click to call feature on registering in windows.
when clicking on a webpage: TEL:XXXXXXX or SIP:XXXXXXXX
the above is a shortcode that launches an application, however, 3cx does not deal with these as it installs(yes I would consider this a bug)
the reference between the web page and the application should be set to "open with: 3CX Softphone" which should be modified upon the 3cx installation.

Where are these set you may ask?
[windows10]
Settings > Default apps > choose default application by protocol
Look for:
TEL
SIP
webcall
webcalls
(you shall see a full list )

3cx Does not show up as a default program, you might have to develop this connector.

PS 3CX Support, ive got a few things id love you take a look at. using docker and making everything work out the box is fantastic, however, when developing for the various end user system, the magic works differently

Kind Regards
~Luis Santos

Latest update has fixes this?