Ability to change web client chat sounds through 3CX?

[Tarvin]

Hi All,

We have a client that currently uses the embedded chat feature of 3CX.

Their question to me was, are they able to configure the specific sound that plays for agents when they do receive a message through 3CX some how? Rather than individually on each web client?

Thanks,

 

[JohnS_3CX]

Hi Tarvin,

No the built in sounds cannot be changed for the time being. This might something for the Ideas section.