- Joined
- May 30, 2011
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ADDCOM said:The more information we have from you the better we can help you.
Thank you, Soorali.
Very well that all works for you. But the prolem not only I have.
More information on testing:
1. headset ADDCOM 800+USB cord is connected as audio device and 3CX see it as "C-Media USB Headphone Set". I have Windows XP Profissional, 3CXPhone ver. 4.0.10858
2. Tried to test two headsets and a few cords. I test on my Computers and called on other Computers. Then phoned the contrary. And I have test in other Computers.
3. The first problem. Call was 1.5 hours online, and more. After that, a microphone and speakers were not working. 3CX did not work too. See the settings I cant, because 3CX was "is Down". For starting 3CX work again, it must be restart.
I am connected other headset, but without result. Important and interesting point, I connect headset to Skype and tried to listen the music - the headset (Speaker, Microphone and Ringer) works!
4. The second problem. Important and interesting point. 3СХ not like switching headsets! When I call (online), and wont switch to another headset ADDCOM, 3СХ right there stops working (is Down). For starting 3CX work again, it must be restart. This problem was not only 3CX and was on the other softphone (Callway softphone). Why, I do not know.
5.Tested the headset ADDCOM on Skype and have no problems. Everything works OK all time.
6.Tested the headset Plantronics wish USB cord DA45. Similar problems (Speaker, Microphone not work). But, 3CX working all time, i must only enable / disable headset.
With best regards,
Svajtoslav Prytula