Hello!
We are currently competing with Yeastar and it appears that this feature is a deal breaker. The customer is requiring a feature that will enable their agent to provide logout reasons when they try to log out (i.e., break, lunch, meeting) and be able to run reports similar to the AGENT LOGIN HISTORY REPORT.
https://www.yeastar.com/download/Yeastar_vs_3CX_Feature_Comparison_en.pdf
We are currently competing with Yeastar and it appears that this feature is a deal breaker. The customer is requiring a feature that will enable their agent to provide logout reasons when they try to log out (i.e., break, lunch, meeting) and be able to run reports similar to the AGENT LOGIN HISTORY REPORT.
https://www.yeastar.com/download/Yeastar_vs_3CX_Feature_Comparison_en.pdf
Upvote
16
