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call queue

  1. Jarek
    Call queue and ring group voicemail 5 5 1votes
    5/5, 1 vote
    Thread

    Call queue and ring group voicemail

    I think it would be a good idea to have a Call queue or ring group Voicemail with an option to pick extensions in queue who is going to get on...
    Thread by: Jarek, Jan 15, 2019 at 11:33 AM, 0 replies, in forum: Ideas
  2. Christopher Dean
  3. interdictit
  4. mrbradleyaz
  5. Mitch Keijbets
  6. Jason Buffa
  7. ESQ_IT
  8. Yoyoboy
  9. Gunes Erdemi
  10. sentrianjames
  11. Tom De Brouwer JFS
  12. Tim Milan
  13. Joe W
  14. Mitch Keijbets
  15. MichaelL
    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group) 4.9 5 11votes
    4.9/5, 11 votes
    Thread

    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group)

    If you create a call queue or ring group, you are able to send callers to a specific group mailbox. Recorded messages will be sent by mail to all...
    Thread by: MichaelL, Jan 22, 2018, 20 replies, in forum: Ideas
  16. ZS Support
    Initial annoucement to callers who have to wait in busy queue 4.7 5 3votes
    4.7/5, 3 votes
    Thread

    Initial annoucement to callers who have to wait in busy queue

    Hi, The idea is that when a caller first arrives in the queue and all agents are busy, they get a (customizable) prompt that tells them all...
    Thread by: ZS Support, Jan 5, 2018, 0 replies, in forum: Ideas
  17. Scot Busby
  18. geedee
  19. Trent Hamilton
  20. mbo