call queue

  1. Jason Buffa
  2. ESQ_IT
  3. Yoyoboy
  4. Gunes Erdemi
  5. sentrianjames
  6. Tom De Brouwer JFS
  7. Tim Milan
  8. Joe W
  9. Mitch Keijbets
  10. MichaelL
    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group) 4.9 5 11votes
    4.9/5, 11 votes
    Thread

    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group)

    If you create a call queue or ring group, you are able to send callers to a specific group mailbox. Recorded messages will be sent by mail to all...
    Thread by: MichaelL, Jan 22, 2018, 20 replies, in forum: Ideas
  11. ZS Support
    Initial annoucement to callers who have to wait in busy queue 4.7 5 3votes
    4.7/5, 3 votes
    Thread

    Initial annoucement to callers who have to wait in busy queue

    Hi, The idea is that when a caller first arrives in the queue and all agents are busy, they get a (customizable) prompt that tells them all...
    Thread by: ZS Support, Jan 5, 2018, 0 replies, in forum: Ideas
  12. Scot Busby
  13. geedee
  14. Trent Hamilton
  15. mbo
  16. Ravaka
  17. Scot Busby