call queue

  1. mrbradleyaz
  2. Mitch Keijbets
  3. Jason Buffa
  4. ESQ_IT
  5. Yoyoboy
  6. Gunes Erdemi
  7. sentrianjames
  8. Tom De Brouwer JFS
  9. Tim Milan
  10. Joe W
  11. Mitch Keijbets
  12. MichaelL
    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group) 4.9 5 11votes
    4.9/5, 11 votes
    Thread

    Feature Request: Change voicemail announcement for Group Mailbox (Queue, Ring Group)

    If you create a call queue or ring group, you are able to send callers to a specific group mailbox. Recorded messages will be sent by mail to all...
    Thread by: MichaelL, Jan 22, 2018, 20 replies, in forum: Ideas
  13. ZS Support
    Initial annoucement to callers who have to wait in busy queue 4.7 5 3votes
    4.7/5, 3 votes
    Thread

    Initial annoucement to callers who have to wait in busy queue

    Hi, The idea is that when a caller first arrives in the queue and all agents are busy, they get a (customizable) prompt that tells them all...
    Thread by: ZS Support, Jan 5, 2018, 0 replies, in forum: Ideas
  14. Scot Busby
  15. geedee
  16. Trent Hamilton
  17. mbo
  18. Ravaka
  19. Scot Busby