Allowing Callers to Dial an Extension Directly

[Rob24h]

When a caller is listening to the menu of an IVR (or Digital Receptionist as it is called in 3CX) he can just press an extension number and get transfered directly to that extension. I noticed this feature is enabled by default and we consider this a security risk so my question is: how do we disable this?

 

[Saqqara]

Check out post - https://www.3cx.com/community/threads/how-to-block-ivr-dial-to-extension.47863/