Hi,
I have the following system Windows 2008 x64 IIS7 with mutil home nics (one internet one intranet)
I have ran appcmd config migrate "Default Web Site/management" and "Deault Web Site/myphone"
I either get the erro an error occured in IVR and I can log in from the managment console or I can restart the services/IIs and then the IVR works but I cannot log in from the console.
I got the following error in the event log:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/4/2009 8:04:21 PM
Event time (UTC): 4/5/2009 3:04:21 AM
Event ID: a3baf5c09c1c41c1bec53215c5fa7493
Event sequence: 6
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-128833742601733546
Trust level: Full
Application Virtual Path: /
Application Path: C:\ProgramData\3CX\Data\Http\Interface\ivr\
Machine name: SRV00001
Process information:
Process ID: 4672
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: PhoneSystemException
Exception message: Config server is not connected
Request information:
Request URL: http://localhost:5484/ivr_start.aspx?IVRHandlerFROM=4258181341&IVRHandlerMENU=RecordMessage&IVRHandlerTO=101&ISID=From_4258181341_To_101_Menu_RecordMessage_%230%2F0
Request path: /ivr_start.aspx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 4
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at TCX.Configuration.PhoneSystem.Connect()
at TCX.Configuration.PhoneSystem.get_Root()
at _Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:line 87
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
If I try to navigate to http://localhost:5484/ivr_start.aspx then either get the righr response or get
Line 85: UpdateRootVxml();
Line 86:
Line 87: DN to_dn = PhoneSystem.Root.GetDNByNumber(to);
Line 88: if (menu == "MakeCall")
Line 89: {
Source File: c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs Line: 87
Stack Trace:
[PhoneSystemException: Config server is not connected]
TCX.Configuration.PhoneSystem.Connect() +849
TCX.Configuration.PhoneSystem.get_Root() +385
_Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:87
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42
System.Web.UI.Control.OnLoad(EventArgs e) +132
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
1) I have tried adding IUSER_XXXX to the Program files (x86)\3CX Phone system with full right but it did not help.
2) Try to edit #CXIvr.cfg file to bind to theintranet nic IP but did not help either.
Could it be the problem with mutli hopme machines?
I need to find out if this system works before I buy it again...
Thanks,
Eddy
I have the following system Windows 2008 x64 IIS7 with mutil home nics (one internet one intranet)
I have ran appcmd config migrate "Default Web Site/management" and "Deault Web Site/myphone"
I either get the erro an error occured in IVR and I can log in from the managment console or I can restart the services/IIs and then the IVR works but I cannot log in from the console.
I got the following error in the event log:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/4/2009 8:04:21 PM
Event time (UTC): 4/5/2009 3:04:21 AM
Event ID: a3baf5c09c1c41c1bec53215c5fa7493
Event sequence: 6
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-128833742601733546
Trust level: Full
Application Virtual Path: /
Application Path: C:\ProgramData\3CX\Data\Http\Interface\ivr\
Machine name: SRV00001
Process information:
Process ID: 4672
Process name: w3wp.exe
Account name: NT AUTHORITY\SYSTEM
Exception information:
Exception type: PhoneSystemException
Exception message: Config server is not connected
Request information:
Request URL: http://localhost:5484/ivr_start.aspx?IVRHandlerFROM=4258181341&IVRHandlerMENU=RecordMessage&IVRHandlerTO=101&ISID=From_4258181341_To_101_Menu_RecordMessage_%230%2F0
Request path: /ivr_start.aspx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\SYSTEM
Thread information:
Thread ID: 4
Thread account name: NT AUTHORITY\SYSTEM
Is impersonating: False
Stack trace: at TCX.Configuration.PhoneSystem.Connect()
at TCX.Configuration.PhoneSystem.get_Root()
at _Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:line 87
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
If I try to navigate to http://localhost:5484/ivr_start.aspx then either get the righr response or get
Line 85: UpdateRootVxml();
Line 86:
Line 87: DN to_dn = PhoneSystem.Root.GetDNByNumber(to);
Line 88: if (menu == "MakeCall")
Line 89: {
Source File: c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs Line: 87
Stack Trace:
[PhoneSystemException: Config server is not connected]
TCX.Configuration.PhoneSystem.Connect() +849
TCX.Configuration.PhoneSystem.get_Root() +385
_Default.Page_Load(Object sender, EventArgs e) in c:\ProgramData\3CX\Data\Http\Interface\ivr\Default.aspx.cs:87
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42
System.Web.UI.Control.OnLoad(EventArgs e) +132
System.Web.UI.Control.LoadRecursive() +66
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
1) I have tried adding IUSER_XXXX to the Program files (x86)\3CX Phone system with full right but it did not help.
2) Try to edit #CXIvr.cfg file to bind to theintranet nic IP but did not help either.
Could it be the problem with mutli hopme machines?
I need to find out if this system works before I buy it again...
Thanks,
Eddy
