anomaly in vtiger integration

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A Valenti

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Good morning,
I configured the integration between 3CX and Vtiger as usual according to the guide: https://www.3cx.com/docs/vtiger-crm-pbx-integration-server-side/ However, when I run the TEST I get this error message that I can't understand: Server returned a non successful status code - HTTPStatusCode=NotFound - Reason=Not Found - Content=<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body> <h1>Not Found</h1> <p>The requested URL was not found on this server.</p> <p>Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.</p> </body></html>
 
You are probably using the self-hosted old version of VTiger, which was using WebServices.

3CX only supports the cloud version, which uses a REST API.
 
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Here's an old suitecrm self hosted version that uses API, Suitecrm and Vtiger are very similar so it might give you an idea
 

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