Automatic all recording

[API001]

Hi there,

I currently have a 3CX PBX setup running the latest version.
My issue is that when creating new extensions, I have to enable call recording every time. It is not the first time that this is not ticked and when we require to access recordings we find out that there is no recording available...

I am writing here to see if there is anything that can be done or maybe an API which can automatically enable all new extensions to get recorded without any user intervention.

Your help would be greatly appreciated.

 

[JohnS_3CX]

Hello,

Create a default extension profile as you would like it to be for all new users and use it as a template.

Then use the copy function whenever you need a new extension.

 

[API001]

Hello,

Create a default extension profile as you would like it to be for all new users and use it as a template.

Then use the copy function whenever you need a new extension.

Hi this is possible, however you still need to click on Extension Options and then select on "Options". What I am looking for is an automated way to record calls without user intervention

 

[JohnS_3CX]

There is no other way for the time being, either manually or copy extension

The administrator of the PBX must be aware in this case to either turn it on manually or use the Copy function with the default settings they choose in the "template" extension