Backup to SharePoint Failed - Error 50022

[nell]

3CX backup to SharePoint failed last night with the following error code and description. Not clear what the cause of the failure is. The corresponding "https://www.3cx.com/docs/event-log/" page advises "Check event reason".

Does "quotaLimitReached" mean a destination space/storage issue (i.e. lack of it)?


Level
Error
Event ID
50022
Date & Time
13/03/2024 23:00
Details
Your 3CX backup failed due to the following reason(s): One or more errors occurred. (Code: quotaLimitReached Message: Quota limit reached Inner error: AdditionalData: date: 2024-03-13T23:00:00 request-id: 164efe5f-68dd-4113-b306-e3525f82b8af client-request-id: 164efe5f-68dd-4113-b306-e3525f82b8af ClientRequestId: 164efe5f-68dd-4113-b306-e3525f82b8af )

 

[OlegR_3CX]

Hi there.
It seems that the Quota on the Sharepoint side must be increased and settings must be checked for the 3CX service.

 

[nell]

Thanks OlegR. Have checked and there is plenty of space available. Previous backups have run successfully to this destination.

 

[OlegR_3CX]

You will need to see this with Microsoft support, as you might see total space there, but for the 3CX service, the storage is limited.

 

[nell]

Worked last night OlegR.

 

[OlegR_3CX]

@nell from what I understand, nothing on the PBX end has been done, but on the Microsoft side.
If you wish to share with others if there is something else in the settings of Sharepoint, feel free to do so.