Barge In/Whisper/Listen functions not sending push notifications to iOS App.

[clweb]

I'm trying to use the Listen function utilizing the Webclient. We are currently using Cisco 508G phones and when I log into the Webclient, the Cisco phone does not show up in the list of phone to select. I figured I would use the smartphone client to listen in on the call. However, when I select "listen", I don't get any notification on my smartphone letting me pickup the call. Other push notifications work fine (incoming calls, etc.)

Any ideas or suggestions would be helpful! Thanks in advance.

 

[JohnS_3CX]

Hi,

Thanks for reporting this, we are aware of an issue that affects this function and it will be further investigated.