Best practice procedure for assigning existing extension to new user?

[TPR3CX]

Greetings,

I was wondering what the best practice procedure is for assigning an existing extension to a new user. For the most part, it's pretty straightforward. I change the first name, last name, email address, and webmeeting name. However I don't know how to reset the voice mailbox back to its default state, including removing all greetings and messages, unless I decide to delete the extension and recreate it from scratch.

Any ideas?

 

[eddv123]

You looking for a "reset extension" setting. Perhaps one for the ideas site maybe.

For now I would probably just delete & recreate the extension if not an issue.

 

[YiannisH_3CX]

Hello @TPR3CX

You could use the check in / VCheck out option of the web client to do this. It is designed for hotel integration in mind but it could work for you also as it does not need a PMS integration to work.
https://www.3cx.com/docs/pms-integration/