extension changes

  1. Unable to change extensions/activate extension

    Hello, I am currently trying to change the extension for some staff that have changed offices. For some reason it will not let me change from 122 to 116, any ideas?

  2. unable to make changes to any of the existing extensions on V20 Update 2

    I'm unable to make changes to any of the existing extensions. For example, if I try to make an extension a system admin or owner, or simply change the first name for an extension, I get redirected to the 3CX talk tab, where I need to choose a friendly name, which I guess is now a mandatory...
    • dza
    • Thread
    • extension changes version 20
    • Replies: 5
    • Forum: Other

  3. Solved Making Extension Length shorter

    Hi, I just started to play around 3cx for my company. Is it possibile for me to extension the length from 5 to 3 with a client subscription? Acksios Kim

  4. Wrong name displayed on incoming Intercom

    We had an employee on extension 115 that left the company. I deleted the user from the PBX, factory reset the phone, and created a new user on extension 115 for the new employee. But when the new employee Intercoms anybody in the office (*11) the old employee's name still shows as the dialer...

  5. Old Extensions auto login issue

    Hello, today i got a client after 8 months of no service, however before he came back he had "extension-example: EXT307" After he cut service i deleted the extension and create new EXT307 for new agent. I did the following steps to disconnect him from the 3CX system and give EXT307 to another...

  6. Database Issues - 3CX Phones and Users - Can't reallocate

    Having trouble reallocating extensions to new users. After deleting / removing old users, 3CX states that the extension still belongs to the old / deleted user Also having trouble re-adding telephones to the DECT. Have removed the old phone (DECT unit was dead). Attempted to re-allocate...

  7. 42P01: relation "messaging_account" does not exist

    Hello, As shown in title, I get this error message every time I try to open/edit an extension. Anyone have any idea what might be the reason for this? I also noticed that this PBX didn't update to the latest version automatically like others, which is most likely related. Regards Goran
  8. ThatInfosecGuy

    Extension Launcher for Desktop App

    In another post user NickD_3CX suggested using the command line to launch the desktop app with a specific extension in lieu of native support for account switching. I spent some time today and created a quick batch script to provide a text based menu for extension launching with the windows...
  9. JustinLippolis

    Email Notification when new extension is created

    Hi all, I posted the below message on the main 3CX forum and it was suggested that I post to the Idea forum instead, so please see below: I wanted to ask if 3CX had any plans to develop a new email notification option/setting that, when enabled, would send an email to the address(es) listed in...

  10. SSO and extension line selection

    Hi Team, I've been reading about the V18 release and it seems to be pretty exciting. I have a 3CX hosted PBX where we have multiple offices on multiple extension ranges on the same box - it took some doing with outbound rules, contact groups and call queues but has worked great so far. The...

  11. Lunch Extension

    Hello all, I am trying to configure a lunch voicemail from the times 12:00 to 13:00 on Mondays, Wednesdays, and Fridays. So far, I have created a dummy extension to transfer the calls to, however I am having difficulty getting the calls to route. I have set break times during the hours of...

  12. Solved V16 - after migration issue

    I have moved from V15 to V16 on Linux, and it seemed all went fine, however there is an issue with exisiting extensions, I can't edit them, when click on OK just nothing happenes. It works fine with newly created extensions, but with old extensions nothing can be done,I treid various things with...
  13. TPR3CX

    Best practice procedure for assigning existing extension to new user?

    Greetings, I was wondering what the best practice procedure is for assigning an existing extension to a new user. For the most part, it's pretty straightforward. I change the first name, last name, email address, and webmeeting name. However I don't know how to reset the voice mailbox back...

  14. Webclient phonebook improvements

    The usability of the webclient search function is very limited because: - One line per contact and number without showing the type of number. - Missing company name. As an example I have created two contacts: Contact 1: FirstName: John LastName: Doe Company: ACME A Contact 2...
    • B.Fluehmann
    • Thread
    • contacts extension changes webclient photos
    • Replies: 7
    • Forum: Server

  15. Extensions Constantly Registering and Unregistering ID:4101

    This has been an on-going issue that is clogging up the event log. Every couple minutes or so, we will have extensions unregister and re-register. Please see attached I am using Debian 8 version 15.5.0( I have read this issue is still prevalent in Debian 9). It is installed in an ESXi VM...
  16. Certified CIO

    Deleted Extension did not release DID

    Hi I have an odd issue, Today we deleted the Operator extension after moving it to a new Extension. There was a DID tied to that extension and after the extension was deleted the DID was not released back into the list of available DID numbers. Has anyone run into this and if so know a fix...

  17. Incoming calls are not forwarded to the extension

    Hi, i have a big problem: We are still using the free version of the 3cx PBx Cloud based. We are calling from Austria with the provider Tele2. We now have the problem that calls to the outside work but the extension is not displayed. Also, if the extension is then tried to call directly, is not...

  18. number of extensions wrong during installation

    Hi, I'm relative new to 3CX and now following the basic training. I installed 3CX on Amazon EC2-micro according to installation manual. I clicked a little to soon, and got now only two digits to build extensions. I learned from the training that I can't alter this number of digits, so I guess I...

  19. Bulk import extension changes without having to delete the extension first

    I'd like the ability to import extension changes without having to delete the extension first. This would allow for, Bulk Name Changes, Bulk Time and Date Format Changes, Bulk Power LED, Back Light, and Screen Saver Changes.
    • ACasariego
    • Thread
    • bulk bulk edit extension changes import import tool name change
    • Replies: 4
    • Forum: Server
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