Customer sent this image. I'm not seeing anything blacklisted in management console. App had been working for weeks without problem. Waiting to talk to user.
Yes! We’re getting more and more support requests from customers for exactly this reason. Customers enable a VPN after seeing ads recommending it, or while traveling, without really understanding the impact it can have.
Do you think it might eventually be possible to add a mechanism that checks for indicators of an active VPN connection, such as the presence of tunnel interfaces like utun*, after receiving an HTTP 403 error from the PBX MyPhone server?
I understand that the presence of a utun* interface doesn’t necessarily confirm that a user VPN is active, but it could be used as an additional indicator to provide a more specific message suggesting that a VPN connection is likely active and that the user should try disconnecting from it before trying again.
