ios app

  1. Allen_Miller

    Blacklisted popup message

    Customer sent this image. I'm not seeing anything blacklisted in management console. App had been working for weeks without problem. Waiting to talk to user.

  2. Issues with iPhone App connecting to 3CX

    Hi, Hopefully I can explain this with enough details as it is a bit of a strange one. Our 3CX is self hosted and working fine for all other staff. I now have two staff who when then open the 3CX app on their iPhones, it just won't connect. Both staff have just recently had their home...
    • DGZ
    • Thread
    • ios ios app telstra
    • Replies: 16
    • Forum: iOS

  3. Call Quality Connection Monitor not showing device

    Hello, As well as the audio issues I see reported in other threads, I have also noticed that the Call Quality Connection Monitor no longer shows the "Endpoint". Where prior to the 5.5 update it would show "3CXPhone for iOS" now it's simply "-". A minor problem but also in case it's useful to...

  4. iOS 26.0.1 Issues w/ Local Network Permissions?

    I've got a client with a 17 Pro and the 3CX app is not working when connected to any WiFi network. Works fine on cellular. I know its not the 3CX config other users don't have issues (no one else running anything newer the an iPhone 16) Anyone else seeing an issue with the newer models? I can't...
    • Wilbo
    • Thread
    • ios app
    • Replies: 4
    • Forum: iOS
  5. pmterp

    iPhone PUSH notification "doesn't have registered PUSH devices"

    We have a single user on a system that has been complaining that her incoming call notifications are inconsistent. What I see in the logs has me a little confused. 2025/08/25 11:56:33.252|0068|Info| Sending PUSH call-started for dn=5016...
    • pmterp
    • Thread
    • ios app push push notifications registered push devices
    • Replies: 2
    • Forum: iOS

  6. App Extension switching to DND

    I have a user on 3CX v20 update 6, running on a Windows 10 Pro workstation using an app on an iPhone 14. The user is having an issue with the iPhone app setting itself to DND when outside of office hours. The extension follows the system's office hours. What else can I check?

  7. When tapping on a phone number on a website or email, 3CX app is no longer an option to use

    I have tried it on IOS 15.7.1 and 18.3.1, and the results are the same. The only option I have is to dial from the native cell number. We have never had the issue before; we just found out about it today after doing an audit. Based on the feedback we are getting, it started sometime in 2024...
    • cpe90
    • Thread
    • ios app
    • Replies: 11
    • Forum: iOS
  8. NickEmpireComm

    Blind Transfer "Quirk"

    Good Afternoon. I've come across an odd quirk that was brought to my attention by a customer of ours. When using the Windows app, and mobile app (Android and iOS), the blind transfer isn't behaving as it normally would...or did. A user will receive a call and intend on transferring that...
    • NickEmpireComm
    • Thread
    • android app blind transfer ios app web app windows app
    • Replies: 3
    • Forum: Windows

  9. web client not accessible when chrome security is set to standard or optimized (AI)

    I can access my 3cx webclient within firefox but not with chrome. When I disable security, I can access the client. chrome://settings/security (set to disabled). When I enable standard or optimized (AI) the client cannot connect anymore. This happens only from the local lan. For example: when...
    • rvw
    • Thread
    • chrome ios ios app security
    • Replies: 0
    • Forum: Web Client

  10. iOS apps de-registering

    Got an odd issue. Have a customer who is a new 3CX customer on V20 on a brand new hosted PBX through the Microsoft 365 integration. Everyone is using mobile apps (mostly ios) and have noticed that some users are getting de-registered after a period of inactivity. Most users don't use 3cx that...
    • itfsean
    • Thread
    • ios app v20
    • Replies: 5
    • Forum: iOS

  11. 3CX Directory Contact not showing the business number field

    Is this by design that it only will show the Mobile field and not the Business number field? Our users kept requesting that they want to see everyone's direct phone number and not just the extension number so they can give it out to the external users. Is there a tips and tricks to do this on...
    • cpe90
    • Thread
    • contact book ios app
    • Replies: 5
    • Forum: iOS

  12. Additional Media Descriptors in SDP during INVITE break external calls

    We have a problem with our 3CX system: Currently it happens with some extensions that they deliver an additional media description line in the SDP part of the INVITE package when connecting to external telephone numbers: m=video 0 RTP/AVP 31 Format 31 is H.261, so the phone tries to offer a...

  13. connectivity issue on 4G (LTE)

    Good day, One of our users' is experiencing an issue with his extension, used on an iPhone 15 Pro whereby, the 3CX app remains in a connecting state, when it switches to LTE (gets off WiFi). iOS version: 17.2 Model: MU783HX/A (iPhone 15 Pro Max) 3CX app version: 20.0.0.721 Interestingly...

  14. Solved IOS 18.6.4.690 transfer screen not showing internal extensions

    Hi, Just noticed with the latest IOS update when you go to transfer a call the 'transfer to' screen defaults to the contacts rather than internal extensions like before. Is there a way this can be reverted in the app? Thanks
    • Jay K
    • Thread
    • ios app
    • Replies: 13
    • Forum: iOS

  15. How to set up Video Conference thru the iOS app?

    Has anyone here successfully set up or scheduled a video conference through the phone app only? Many of our users does not have access to a computer and would like to know how to do this from the app. When I created a new meeting or schedule a meeting and then invited an attendee from the app...
  16. jonnyals

    App's (IOS / Android) with Mult Account !

    I need my App to work with 2 accounts at the same time on different systems ! It is Possible ?
    • jonnyals
    • Thread
    • ios app
    • Replies: 2
    • Forum: iOS

  17. Solved How to paste copied phone number to the app

    Hi guys, Is it just me, or is it not possible to paste a phone number into the iOS 3CX App? I haven't tried it on the Android app yet. Thanks!
    • cpe90
    • Thread
    • ios app paste phone numbers
    • Replies: 3
    • Forum: iOS

  18. Shared Parking

    I have been working through making shared parking work with the ios application. Currently I have created a unregister extension to allow the ios devices to place and pickup calls from Shared Park 0. My current issue is that the ios devices can not see the status of the park locations so if...
    • MSMField
    • Thread
    • ios app shared parking
    • Replies: 6
    • Forum: iOS

  19. Change Status Automatically Based on Location

    I know the 3CX app on the iPhone doesn't allow change of status based on location directly, but I have been mucking around with the built-in ios shortcut app on iPhone. The shortcut app can interact with the 3CX app, but only by dialling a phone number. This seems to work if you set it to call...
    • idflooringaus
    • Thread
    • auto-status change status ideas ios app iphone
    • Replies: 1
    • Forum: iOS

  20. 3CX iOS app stopped working after server was upgraded to v18

    Device Info ------------------------------------------------------- Phone Model: iPhone 12 Pro (iOS 15.2) Jailbreak: NO Cydia Installed: NO Issue Info ------------------------------------------------------- Handset: non applicable Contacts: non applicable Connection: WiFi, 4G LTE/5G Server...
    • mbervs
    • Thread
    • android app ios app
    • Replies: 6
    • Forum: iOS
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom