Bridge: Authentification error - but internal calls are possible

Status
Not open for further replies.

Steffen Maier

Customer
Joined
Aug 22, 2018
Messages
53
Reaction score
2
Hello,

I do have an old Panasonic PBX (TDE200) as a bridge salve, so I can still use the DECT solution they provided.
Calls get thru from 3cx to Panasonic, also vice versa, from Panasonic to 3cx - but only, when its an internal ext from 3cx.
On external calls (Panasonic > 3cx > Sip Trunk) I do get an "authentification error", what I don't understand - if the password would be wrong, then I should not even be able to call an internal ext. of 3cx.

Does anyone have a clue?

Thanks
Steffen
 
Are you sure that auth error is provided from 3cx? Maybe that error is coming from voip provider, some misconfiguration when bridge call is forward from 3cx to external destination.
Did you check activity log in 3cx for that kind of call?
 
There cannot be an error in the connection between 3cx and panasonic, as internal calls get thru.
Also not a problem with the sip provider trunk as this calls get thru - so why is it when I combine them.

This is what the log says: (makes no sense to me, as internal calls work fine)

Code:
11/05/2018 11:18:23 AM - [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 192.168.150.1:35060 tid=00005bc9 [email protected]:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.150.1:35060;branch=z9hG4bK00005bc9;rport=35060
Max-Forwards: 70
Contact: sip:[email protected]:35060
To: sip:[email protected]
From: "Maier, Steffen" <sip:[email protected]>;tag=3564
Call-ID: [email protected]
CSeq: 2 INVITE
Session-Expires: 180
Allow: INVITE, ACK, CANCEL, BYE, PRACK, OPTIONS, REGISTER, INFO, NOTIFY, UPDATE
Content-Type: application/sdp
Proxy-Authorization: Digest realm="3CXPhoneSystem",nonce="******************",algorithm=MD5,uri="sip:[email protected]",username="12345",response="******"
Supported: timer, 100rel
User-Agent: Panasonic-MPR08-V8.0101/VSIPGW-V2.3002
Privacy: none
P-Preferred-Identity: "Maier, Steffen" <sip:****@192.168.150.30>
Content-Length: 268
v=0
o=- 1 1 IN IP4 192.168.150.2
s=-
c=IN IP4 192.168.150.2
t=0 0
m=audio 12250 RTP/AVP 8 0 18 101
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:18 G729/8000/1
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
a=ptime:20
a=rtcp:12251
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
 
Status
Not open for further replies.