bridge

  1. KoesioOccitanieTech

    Show Bridge extension number in Voice & Chat menu

    Hello, Can we have the bridge number directly shown in "Voice & Chat" menu, it was the case in V18, could be nice to have it back. Could be in the "information" column like the number of a trunk SIP. Thank you, Best Regards.
  2. MikkelAnd

    Broken presence from connected bridge after updating to 20 U5

    Hi, Our local 3cx is bridged to an external 3cx via a tunnel connection. Presence is configured so we get their presence, but they don't get our presence. This was working perfectly well while our 3cx was version 20U4 and the external was 18U9. Both are Debian based. We updated to 20U5 and...
  3. Bridges stopped working

    Two of our bridges that we had connected for a long time for two companies randomly stopped working last week and I have been unable to reconnect them. Both bridges and the respective master/slave bridges however show up as green on "Admin > Voice & Chat" and the logs tell me it's registered...
  4. Bridging a V20 and V18 System. Possible?

    Hi there. We are updating 2 systems in the next few weeks but they will not be updating to V20 at the same time. After we update the first system to V20 will our bridge to the 2nd system on V18 still work? Thanks.
  5. Problème DNS Bridge entre deux 3CX V20 u3

    Bonjour, Je tente actuellement de créer un pont entre 2 3CX V20 u3 mais impossible à monter. Erreur de DNS alors que j'ai bien mis les FQDN "officel" en destination. Pourtant, sur l'OS Windows de chaque 3CX, la résolution est correcte. Côté liste noire, c'est autorisé des 2 côtés. Il y a...
  6. BLF over Bridge?

    I have configured the 3CX v20 bridge at both ends to publish information, added the relevant departments, and set up the information reception using the hostname:5001 of the opposite end of the bridge. Additionally, I have assigned users who need to view the remote presence. My understanding...
  7. Bridge over IPSec VPN using local IP

    Hello, I have two on prem 3cx servers bridged together over VPN currently, and have always been using the local IP addresses of those servers in the bridge setups since its just going over VPN. Everything has always worked great. Both are running same version 18 build right now, but I am going...
  8. Outbound Caller ID via Remote Bridge

    Hi there. We are having some issued with CallerID over a remote bridge. Here is our setup. We have a 3CX hosted install at Amazon AWS ("Master"), which registers all of our extenstions. We have an on-premise 3CX Appliance that connects direcly to a metro-E switch as required by our local...
  9. flo.t

    stripping prefix from a bridged CID

    Beloved 3CX hive mind, I face the following troubles: A client of us has two PBXs which are bridged - he now wants to create a central IVR for both systems (which include a total of 4 main trunk numbers (A, B, C & D - D is running on the second system). We realized this by creating the...
  10. incoming call on pbx1 bridged to pbx2, attended transferring same call over bridge back to pbx1 not connecting

    I've spent the better part of a day on this and I'm stumped, hopefully someone can provide much needed insight... call flow: Mobile phone --> SIP trunk on PBX #1 --> Bridged automatically to PBX #2 and Answered --> Attended Transfer started, inbound mobile phone hears MOH --> Extension being...
  11. Merge Stentofon Intercom with 3CX

    I'm fairly new with 3cx so i don't know if this is possible. We paid out for a new Stentonfon intercom system a few months ago (our old system was 15 years old and parts were giving up). We are now in the process of rolling out a new phone system on 3CX. I have some staff asking can i unify the...
  12. Multi State System

    Hello all, I have a pbx that is being hosted by 3cx. The office currently being serviced is in Texas. There is a remote office in PA, they are wanting to add another 15 extensions from that office. What would be the ideal approach? What is best practice? Upgrade the licensing for the existing...
  13. leonardorebelo

    Use extensions in a ring group from a bridge

    Hi I have a master and a slave bridge set up, everything work fine. I want to add a ring group or extension from the slave bridge on a rule in the master bridge , is this possible? The idea is : somebody calls for example 0800 05 500 , it goes to a ring group in the master bridge -> if not...
  14. leonardorebelo

    Solved Bridges

    Hi i'm setting up bridges between 2 3cx installations, I have a Master bridge on a already installed an used 3cx installation. I have set up a slave bridge on our new 3cx . I have configured the publish information, on both , but i can't see the extensions of the other pbx: Can somebody help?
  15. External Call Over the Bridge

    So I have two 3CX Servers both are hosted in two different countries. Master Server extension range - 1XXX Slave Server extension range - 2XXX Master Server Outbound Pattern - (9)2XXX - Length (5) > Stripe (1) - 2XXX Slave Server Outbound Pattern - (9)1XXX - Length (5) > Stripe (1) - 1XXX 1...
  16. Bridge Presence not showing

    I am using 3cx 18.0.2 hosted by 3cx. I have sucessfully configured a master and slave bridge. Using the public documentation I was able to see presence on the slave side of 3cx but not on the master side. Then I started to fiddle a bit and try to remove an add all users on the master side...
  17. MMZ

    Solved 3CX Bridge - Sharing group extensions problem

    Hello, We have two 3CX PBX, one is Contact Center, another one is client. On 3CX on client side, we see extensions in Brigde\cc on webclient, but on Contact Center 3CX we don't see group presence Bridge\client, in Group setting field Publish information is checked and group is set, that is done...
  18. Bridge V16 / V18

    Hi everyone, we have multiple V16 3CX instances running which are connected using the bridge feature of 3CX. We would like to upgrade one of the instances to V18. Are there any complications with the bridge feature connecting V18 und V16 instances? Is there anything else to consider running...
  19. How to build multisite bridge (6 sites)

    Hello, We are on a 6 site interconnection project. So there are 6 3CXs that we want to connect to each other. What are the best practices for the interconnections of bridges between sites? -> 1st solution: Bridges: Site 1 master - Site 2 Slave Site 2 master - Site 3 Slave Site 3 master -...
  20. Active calls in Receptionist view on a bridge

    I know it's possible to see if the extension is busy over a bridge from the 3CX app, but is it possible to see the active calls also, as you would on the directly connected PBX?