Bridge caller ID

[solic]

Is there a way to show in bridge caller ID
or to dial from third party using sip trunk?

I need to dial from third party connected to 3cx and show caller ID

 

[leejor]

By third party...you mean another PBX? Passing the desired Caller ID across a 3CX Bridge trunk has always been an issue, depending on exactly what you want.

Perhaps if you include more information about what equipment you are working with, and the desired outcome.....

 

[solic]

Thank you for that
third party i mean an outside call center but it's like a PBX

 

[JohnS_3CX]

PBXs that are bridged to yours, can dial out via your trunks.

The remote PBX will not have any control though, but if you have an outbound rule that allows the remote side to call out, outbound rules now have the ability to define an Outbound Caller ID

 

[Soli]

But the problem is that i cant control the caller ID in bridge and in sip trunk i cant dial fron the other pbx I received “forbidden”

 

[leejor]

So...you are dialling from the other PBX, through 3CX, back out on a trunk, and the caller ID is such that the provider blocks the call?

If that is not it, have you looked at the Activity Log, and do you already know the reason for the "forbidden"?

 

[JohnS_3CX]

I agree with @leejor in this case you have to look at the log to learn why the call was forbidden