BroadVoice - Cant Register

[terryferguson]

Just SIgned up for Broadvoice BYOD service.

Trying to Get Resistered on their system but keep getting Registration failed.

WHAT'S UP

I configured new voip, broad voice, config prox no luck.
Following other post, I do have two ip addresses on the box
Local plus Hamachi for remote access.

3cx works fine, just trying to get outside line up


Firewall test passed, warnings on re-assigned port numbers?

Will try tonight at home, remoting from work.

Thanks

 

[terryferguson]

Server Logs
3CX Phone System Version5.0.3790.0 PBX FAX DB DR MS VM WEB


The server log shows server activity and detailed logging Messages. More > These log messages can allow you to troubleshoot firewall, VOIP gateway, VOIP provider and SIP phone configuration issues. When requesting support, always post the relevant server status logs for a particular issue. < Less

Time Function Message
14:01:58.050 ClientRegs:nFailure [CM504007]: Next attempt to register 10000@BroadVoice is scheduled in 1 minute
14:01:58.050 ClientRegs:nFailure [CM504005]: Registration failed for: 10000@BroadVoice
14:01:57.910 ClientRegs::Register [CM504003]: Sent registration request for 10000@BroadVoice
14:01:55.691 ClientRegs:nFailure [CM504007]: Next attempt to register 10000@BroadVoice is scheduled in 1 minute
14:01:55.691 ClientRegs:nFailure [CM504005]: Registration failed for: 10000@BroadVoice
14:01:55.597 ClientRegs::Register [CM504003]: Sent registration request for 10000@BroadVoice
14:01:54.644 ClientRegs:nFailure [CM504007]: Next attempt to register 10000@BroadVoice is scheduled in 1 minute
14:01:54.644 ClientRegs:nFailure [CM504005]: Registration failed for: 10000@BroadVoice
14:01:54.535 ClientRegs::Register [CM504003]: Sent registration request for 10000@BroadVoice
14:01:45.050 ClientRegs:nFailure [CM504007]: Next attempt to register 10000@BroadVoice is scheduled in 1 minute
14:01:45.050 ClientRegs:nFailure [CM504005]: Registration failed for: 10000@BroadVoice
14:01:44.957 ClientRegs::Register [CM504003]: Sent registration request for 10000@BroadVoice
14:01:44.004 ClientRegs:nFailure [CM504007]: Next attempt to

 

[N_G]

This would point to some problem with your BroadVoice account or credentials being entered wrongly. 3CX works well with Broadvoice...