Bug in v6 update page/button?

Status
Not open for further replies.

orange2

Bronze Partner
Basic Certified
Joined
May 16, 2014
Messages
152
Reaction score
10
On 2 AWS-hosted systems if you try to go to the updates page it opens 3 empty windows with just 404 in them.
 
Regarding your issue, if you deployed this machine via the 3cx wizard to your AWS hosting and have not modified the OS, kindly open a ticket with us at 3cx tech support from your 3cx portal (portal.3cx.com) to check this for you.
 
As a side note, we have had similar cases which, after investigation, have determined the issue is related to an OS configuration, related to the Grub (boot loader), where it is not configured correctly and can not locate a drive to load to, for various reasons related to changes of the HD, such as name change, disk sizing changes, underlying infrastructure changes or updates by the hosting provider or VM infrastructure.

Neither of which is related to the 3cx system.

In all cases, we recommend using the latest 3cx backup available to spin up a new machine and restore the backup, or in your case, redeploy to AWS lightsail through the 3cx portal restoring the backup upon deployment.
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet