I am not sure if what I am experiencing is the same as what you are dealing with or not. I can login to CA and when the phone rings the caller ID portion works fine and the active calls is working fine, but my call history is not. It seems to only be logging calls made from my extension to the outside and the only incoming calls it will register are those made from other extensions within the office.
I have uninstalled and reinstalled the latest version of CA and gone through the set-up. When I click on File the settings portion is grayed out. We are running Windows XP Pro on the server hosting 3CX Small Business. We use a Grandstream GXW-4104 gateway and have currently a Grandstream 2000 Enterprise, a Grandstream BT-200 and an analog phone connected to a Grandstream HandyTone-286 converter. So far CA has only been installed on my pc which is running Windows XP Pro as well. I am reluctant to install CA on the other pc's until I can get it working properly on mine.
I have uninstalled and reinstalled the latest version of CA and gone through the set-up. When I click on File the settings portion is grayed out. We are running Windows XP Pro on the server hosting 3CX Small Business. We use a Grandstream GXW-4104 gateway and have currently a Grandstream 2000 Enterprise, a Grandstream BT-200 and an analog phone connected to a Grandstream HandyTone-286 converter. So far CA has only been installed on my pc which is running Windows XP Pro as well. I am reluctant to install CA on the other pc's until I can get it working properly on mine.
