Call Assistant question

[RobLloyd]

I'm using a licensed version of 3CX. I can't transfer a call to VM from it. I can transfer to another extension but not to VM. Option is not clickable... Is this not ready yet, not configured properly or is there something wrong with my license?

 

[Fynskisb16]

I'm not sure how it is unlocked when you purchase a version. Did you install the call assistant before you licensed you server? You might have redownload it and reinstall it using the licensed version.

 

[RobLloyd]

Thanks for the idea. Tried it but still had the same feature set. No VM transfer.
Unless I'm doing something wrong.

 

[Fynskisb16]

Please post if you find out anything. I hope to have a licensed version soon. The features of call assistant will be handy.