Call back issue after updating into version 20.0 Update 8 (Build 680 Alpha)

[T2G]

Hi 3CX Team,

After updating our system version, we are now experiencing Call Back issues. Please check the screenshot below. We are now getting "Call Confirmation -> Ended by Voice Agent"



Before updating, call back is fully functional in our system which the screenshot below indicates.


Hoping that we can resolve it right away since this is a vital feature on our phone system.

 

[KyriacosS_3CX]

May I ask, did you place this in production?

Also, can you share screens of Queue config, agent config etc, so we can follow the log properly? Describe the intended call flow vs what is happening.