way Platinum Partner Joined Feb 21, 2011 Messages 48 Reaction score 4 Jun 6, 2012 #1 When looking at the call centre module- you can view the average call time per extension, where/how can the customer view the total speaking time?
When looking at the call centre module- you can view the average call time per extension, where/how can the customer view the total speaking time?
craigreilly Free User Joined Feb 1, 2012 Messages 4,134 Reaction score 577 Jun 6, 2012 #2 Is it in Reports http://pbxip:5000/Reports