Call Costs

[craigreilly]

For the life of me, I can not find where to set up call costs. I just ran a report for today and it said I was at $40 for calls today. Yet all calls are on a trunk that has 4000 minutes included and we have not hit that mark yet.

 

[paul.hadley]

From the main 3Cx interface top menu, drop the view menu down and its the bottom one, Billing Information

 

[craigreilly]

I guess I won't be using that...
I have no way to tell it that I have a x minute credit before being billed - and when to reset billiung date.
Maybe helpful for a hotel to charge guests...

 

[gschwab]

I guess I won't be using that...
I have no way to tell it that I have a x minute credit before being billed - and when to reset billiung date.
Maybe helpful for a hotel to charge guests...

Kind of an extra step but you could save the report then import it into an excel spreadsheet and set up a formula to calculate it for you.