Call Disconect working after 90 seconds

[alicic]

Hi,

I am using 3CX PhoneSystem. I have set it up with extentions using X-lite Phones and some VoIP aplication capabale of making calls. The calls between extensions work fine., so no problem, disconect works perfect.

I wanted to set up external Calls so I bought Grandsteram GXW4104 and have registered it to 3CX without the problems.

I have also configured Gateway fo, I can plase outgoing calls. I have to mention that GXW4104 is connected to PSTN through PBX - Nortel Meridian.

I can place outgoing and incoming calls, but the problem is call disconnec.When I place call to GSM phone number, and after the call is ended (Call ended by GSM Phone) in the PhoneSystem->Line Status I see that extensin 100 is connected with PSTN Line 10000 Line No:10000 and this connecttion stays for 90 second untill they are disconected. After this 90 second I receive the BYE message from GXW4104 and extention and line are disconected. Here is the log after 90 seconds:

StartLink:nHangUp CM104001 Call(13): Ln:10000@Grandstream VoIP gateway hung up call; cause:BYE; from IP:192.168.10.160

Grand stream is configured as folows

Enable Tone Disconect YES and call progres tones are configured as follows:

Dial Tone: ch1-4:f1=350@-11,f2=440@-11,c=50/0
Ringback Tone ch1-4:f1=440@-11,f2=480@-11,c=200/440
Busy Tone: ch1-4:f1=420@-11,f2=420@-11,c=50/50
Reorder Tone: ch1-4:f1=420@-11,f2=420@-11,c=50/50
Confirmation Tone: ch1-4:f1=350@-11,f2=440@-11,c=10/10

Please help me configure Gateway so I can receive call disconect after I disconect the call, and not wayting for 90 seconds.

I have to mension that I am located in Austria.

Waiting for hep,

regards

 

[miraportuga]

Dont know if it will work but, try to change the busy tone for ch1-4:f1=420@-11,f2=420@-11,c=200/200
If that wont work(most probably) try to contact this guys http://www.3amsystems.com with a recording of your disconnection tone and ask them whats the correct one for your Grandstream. Thats how i solved my problem

Cheers

 

[alicic]

I have tried with your config, but it does not work. I will try what you have suggested,

regards,

 

[alicic]

Does anybody els has some suggestions and configuration and idea how to solve this problem ;-)

Waiting for you for replys ;-)

regards,

 

[5qg4]

Please try temporary disable "Enable Current Disconnect:" at "FXO Termination" under "FXO Lines". The default is enable.

 

[alicic]

I have try to disable "Enable Current Disconnect" but did not have any improvement,

I have tried with different settings fro Busy Tone, reorder tone, but still no success.

Any other suggestions,

regards,

 

[archie]

Check SIP Session Timer settings on your devices

 

[alicic]

Hallo All,

I solved the problem. I have to thanx 3am System compyny,. http://www.3amsystems.com

I recorded my Busy Tone and send to them. They reply immediatelly with proposed solution for Busy Tone configuration.

So the value is (for Busy tone)

Busy Tone: ch1-4:f1=440@-30,f2=440@-30,c=40/40,

We have to notice that the value of -30dB is used instead of -11dB, so I think this can be of help for the further similar problems,

Thakx also those who were trying to help me,

regards,