Call Flow Conditions

[NephyliaWaifu]

Hi,

'm a beginner with 3X Call Flow Designer.

I want to make a Call Flow able to identify the phone number from the caller and transfer him in the right waiting queue.

I tried to make a simple call flow only for test if the identification of phone number from the caller worked but it doesn't work.

Can you tell me what I make wrong ?





Best regards, Nephylia

 

[NephyliaWaifu]

I have found the solution, thanks you for the help. No it's a joke, nobody even took the time for help me....
I will never ask help again on this forum.

 

[edossantos]

You should use the Expression Editor to build expressions without errors. This is the expression you need for your case:
EQUAL(session.ani,"0123456789")

 

[NephyliaWaifu]

You should use the Expression Editor to build expressions without errors. This is the expression you need for your case:
EQUAL(session.ani,"0123456789")

Thanks for the reply, yes it's what I have use EQUAL("0033",LEFT(session.ani,4) for filter call from french number, and I made this for a lot of country.